Privacy Policy

Last updated: 10/2/2026

PeerMed Privacy Policy

1. Data We Collect

We collect:

  • Account info: name, email, phone, university/school, profile photo.
  • Usage data: device info, activity logs, cookies, messages (for moderation).
  • Payment info (via Stripe, never stored by us).

2. How We Use Your Data

  • To provide and improve services (e.g., matchmaking, chat, tutoring sessions).
  • To verify tutors and prevent fraud.
  • To communicate important updates.
  • To personalise your in-app experience.

3. Data Sharing

We may share limited data with:

  • Stripe (for payments).
  • Analytics tools (to improve performance).
  • Other users (profile visibility, messages).

We do not sell or rent user data.

4. Data Retention and Security

  • Data is stored securely using encryption and protected servers.
  • We retain user data as long as your account is active or legally required.
  • You can request deletion of your account and data anytime.

5. User Rights (GDPR & UK DPA)

You can request to:

  • Access your data.
  • Correct inaccuracies.
  • Delete your account and personal data.
  • Withdraw consent for marketing communications.

6. Cookies

We use cookies to keep you logged in and analyse app performance. You can control cookies in your device settings.

7. Children's Privacy

PeerMed is not intended for users under 16 without parental consent. We do not knowingly collect data from minors.

8. International Transfers

If data is transferred outside the UK/EU, we ensure compliance with standard data protection clauses.

9. Changes to this Policy

We may update this Policy periodically and will notify users of any material changes.

10. Contact

For privacy-related questions: peermedicoffice@gmail.com

Your privacy matters to us. If you have any questions or concerns about how we handle your data, please don't hesitate to contact us.